Hosted CRM System Comparison Guide
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From OpenView to Open Source: IT teams have long recognized that an enterprise-class IT management system is absolutely essential, especially given the mission-critical nature of most corporate IT networks. Yet for many years, IT executives resigned themselves to a frustrating reality: In order to fulfill their need for robust IT monitoring and management functionality, they had no alternative but to use a proprietary solution—even though these commercial platforms (such as HP OpenView and IBM Tivoli) have been widely criticized as being expensive, overly complex, and difficult to deploy and manage.

Now companies like Cingular Wireless, TimeWarner Cable, Siemens, and TicketMaster have embraced and rely on open source IT management products. Successful adoption by high profile firms such as these provides concrete evidence that IT teams now have a viable and market-tested open source alternative to closed commercial systems. Note: Offer Valid in the United States and Canada Only.
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Request your free White Paper - Performance Monitor: ERP at the Speed of Light. Learn how the right strategy and tools can deliver tremendous benefit to an ERP implementation. Companies who implement Enterprise Resource Planning (ERP) software tend to be intimidated by the time and cost of an implementation and seek to accelerate the go-live date. Without the right strategy and tools, implementation acceleration carries the risk of abbreviated end user training and change management, over-engineering of business processes, and other problems that can lead to higher over-all cost of ownership and the erosion of business benefit. Note: Offer Valid in the United States and Canada Only.
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Request Your Free Best Practices Brief - Microsoft Exchange Server 2003: Best Practices for Data Storage Setup. Discover four factors value added resellers and storage integrators should consider when planning your storage strategy for Microsoft Exchange and how they affect the cost, architecture, maintenance, and disaster recovery of an Exchange environment. Designing a Microsoft Exchange environment requires significant study and planning, ranging from Microsoft Active Directory service design to disk group configurations. This best practices brief presents sample configurations and outlines some basic setup considerations. This document is not intended to be an installation and configuration guide for Microsoft Exchange Server, but rather a starting point to tune and optimize the storage system within the Exchange environment. Note: Offer Valid in the United States and Canada Only.
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Request your free Report - The Handbook of Application Delivery: Everything You Wanted to Know but Didn't Know You Needed to Ask. This report's goal is to help IT organizations develop the ability to minimize the occurrence of application performance issues and to both identify and quickly resolve those issues when they do occur. This report analyzes each of the four components of application delivery (planning, network and application optimization, management and control), discusses some of the key elements of each component, draws a number of key conclusions, and suggests criteria that IT organizations can use to choose an appropriate solution. Note: Offer Valid in the United States and Canada Only.
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